Book 7: TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills
Base your root cause analysis on facts, not assumptions. Read this book to improve the evidence collected during your incident investigations.
Chapter 1: Pre-Plan
Chapter 2: Emergency Response and Scene Management
Chapter 3: Introduction to the TapRooT® Investigation Process
Chapter 4: Plan your Investigation
Chapter 5: Emergency Response and Scene Management
Chapter 6: 3Ps and an R: Collecting People, Paper, Physical and Recordings Evidence
Chapter 7: TapRooT® 12-Step Interview Process
Chapter 8: Decoding Non-Verbal Behavior
Chapter 9: Putting it all Together
