Solid evidence collection and investigative interviewing techniques are critical to an incident investigation. Evidence collected uncovers the factors that contributed to an incident so that a root cause analysis can be performed and corrective actions can be implemented. This self-guided online training covers identifying, collecting, and preserving various types of evidence that may be found at an incident investigation scene. It also includes preplanning for an investigation, scene management tips, how to conduct better interviews using the TapRooT® 12-Step Process, and how to read body language.
Attendees will come away with the knowledge and skills required to collect evidence and conduct effective interviews during an incident investigation.
TapRooT® Root Cause Analysis Training is recommended but not required to register for this training.